Holiday Inn Express Hotel & Suites Chattanooga Downtown Guest Reviews
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|0.7 miles from Chattanooga centre|
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Jami, Knoxville, visiting Track 29 Mon, 9 March 2015
Liked: Only $3 per person can ride to Track 29.
Chad, Jasper GA, visiting Tivoli Theatre Chattanooga Mon, 15 July 2013
Overall, hotel was nice but not being warned of damage and being placed on this floor after paying so much money was upsetting. Felt that the floor should have been closed considering the amount of damage.
Liked: Room was nice; breakfast was good.
Disliked: Floor we were on had water damage. Fans/blowers were everywhere - we had to navigate halls trying to avoid blowers and cords to get to our room. Sounded like we were staying at an airport with all the noise - we were not told of this before we reached our floor.
Mesa Tue, 12 March 2019
Liked: Breakfast was good and the pool was clean. Beds were comfortable.
Disliked: the train
Rosario Tue, 12 March 2019
Tonya Mon, 11 March 2019
Liked: The bed and pillows. very very clean! Had an issue with the mini fridge and it was fixed fast.
Sidney Mon, 11 March 2019
Will come back
Liked: Room was very comfortable and quiet .
Breakfast hot and delicious . All staff we met were capable and friendly.
Disliked: Nothing !!!
Anonymous Mon, 11 March 2019
Deanna Sun, 10 March 2019
Room was great!
Liked: breakfast was good
Disliked: The location was not what I expected. Wanted to shuttle downtown and you had to walk down past the interstate to catch a shuttle.
Sarah Fri, 8 March 2019
They will scam you and...
Liked: The room itself was GREAT! The bed was comfortable, the pull out couch was comfortable and the bathroom was clean. The television was large with a great selection of channels.
Disliked: The hotel wouldn?t honor the booking.com quoted price. I called and talked to a woman who gave me a bogus email address to send my grievance. When I called back and spoke to Antonio he told me ?booking.com lied to you? and hung up. I spoke with booking.com and was sent an email with a link to submit my documents and was told it would be reviewed within 48 hours, it has now been 4 days with still no word from them. Unfortunately, we loved the hotel and the location as we travel through there frequently, but sadly with no rectification won?t be staying there again and will likely not be using booking.com again either.
Tina Sun, 3 March 2019
Liked: This was a very enjoyable experience, from the amazing Breakfast to the staff. I was very please with our trip to Chattanooga, and the stay at Holiday Inn made it even better.
Sonja Fri, 22 February 2019
Was ok have had better
Disliked: Terrible smell on 3rd floor . Pancake machine broken
Norma Thu, 21 February 2019
Liked: Cleanliness and professional clerk at check- in.
Disliked: You're still charging me for unknown hotel services AFTER I already paid in full.