Holiday Inn Express Hotel & Suites Chattanooga Downtown By IHG Guest Reviews
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Jami, Knoxville, visiting Track 29
Liked: Only $3 per person can ride to Track 29.
Disliked: None.
Chad, Jasper GA, visiting Tivoli Theatre Chattanooga
Overall, hotel was nice but not being warned of damage and being placed on this floor after paying so much money was upsetting. Felt that the floor should have been closed considering the amount of damage.
Liked: Room was nice; breakfast was good.
Disliked: Floor we were on had water damage. Fans/blowers were everywhere - we had to navigate halls trying to avoid blowers and cords to get to our room. Sounded like we were staying at an airport with all the noise - we were not told of this before we reached our floor.
Graham Thu, 5 June 2025
Superb
Liked: Location,is excellent with short walk to restaurants and bars and shuttle bus stops (aquarium to Choo Choo all free).Breakfast not bad tbh but no gluten free options. Coffee machine good but often no creamers unless ask. Instant pancakes were apparently ok.... Indoor pool nice and warm, laundry machines are good value
Disliked: Some staff not very friendly, just standard patter with no feeling or willing to assist.beyond answering monotone.
Susan Thu, 5 June 2025
A nice place to stay
Liked: Right on the way to where we were going
Disliked: Having to pay $12 to park overnight when we were already paying to stay there!
Alisa Thu, 5 June 2025
Great
Liked: Staff was great!
Disliked: Further from restaurants than I thought.
Angela Tue, 3 June 2025
Superb
Liked: Location
Disliked: Having to pay extra for parking.
Debbie Tue, 3 June 2025
Great hotel for an overnight...
Liked: The room was large, the beds were very comfortable and the staff were friendly. It was quiet too.
Disliked: The hotel was exactly as promoted so there were no surprises.and we were happy with our stay.
Michael Wed, 28 May 2025
Very good
Liked: Nice size room, clean and tidy.
Disliked: Paying for parking at a hotel, considering the locationof the hotel it was not to prevent others using it as its outside of the main centre of town, just an additional cost.
Sonya Mon, 26 May 2025
Weekend trip
Liked: Clean
Disliked: The tub didn’t drain well
Aditi Sun, 25 May 2025
Please upgrade the air conditioning...
Liked: Breakfast and friendly staff
Disliked: Very old and very very noisy air conditioner in the room. Disturbed the sleep so much I had to switch it off.
David Thu, 22 May 2025
Exceptional
Liked: Very helpful staff. Good location for the price
Disliked: Quite high parking charge
Scott Thu, 22 May 2025
Great location. Comfortable and clean...
Liked: Proximity to downtown
Disliked: Traffic noise