Holiday Inn Express Hotel & Suites Charleston - North By IHG

Exceptional

Liked: Room was clean. Staff, especially Sarah, was very friendly.
Disliked: Pool needed to be cleaned, especially the sides.

Superb

Superb

Exceptional

Liked: Very clean & staff was very helpful!

Passable

Liked: The highlight was the free breakfast. The breakfast was great.I
Disliked: The only reason I booked at holiday inn was they said they had a room with double beds. But when I arrived a king and pull out sofa bed was reserved for me.The guests were noisy until 12 or 1 am. The room phone didn't work nor did the room safe. And the bath tub had a slow drain so we had to stand in the dirty shower water. They had very limited if not any personal or items in the lobby store. And only one elevator worked during my visit. The highlight was the free breakfast. The breakfast was great.I don't think I will be a guest at other holiday inn in the future.

Superb

Superb

Good

Good

Liked: Shower pressure was awesome in my opinion. Having a keurig was a pleasant surprise. Front Desk gentleman were very friendly and helpful, especially the one there when we checked in. Pillows and Bed extremely comfortable.
Disliked: View from room pretty dismal. Maybe some plants around the pool. Breakfast was ok, nothing special. Would like to see Milk and more fruit offered