Holiday Inn Express Hotel & Suites Chaffee -Jacksonville West Guest Reviews
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|13.5 miles from Jacksonville centre|
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Miller Thu, 23 January 2020
Tracy Tue, 21 January 2020
Liked: Great breakfast selections. Hotel staff was very friendly. Room was very clean.
Disliked: The beds were a little too high. My mother has trouble with her knees and it was difficult for her to get up on and off the bed. But other than that, the room was great.
Christopher Sat, 18 January 2020
Sherie Wed, 15 January 2020
Alice Sat, 4 January 2020
Liked: Pet friendly, clean, comfortable bed but pillows too big and hard. Should have some smaller soft pillows.
Disliked: Didn't like being on third floor. HVAC very annoying. Temperature difficult to set.
William Wed, 1 January 2020
Liked: Staff friendly, helpful.
Clean, well managed .
James Tue, 31 December 2019
K. Tue, 24 December 2019
Liked: Great location and breakfast(for the price). Beds are comfortable.
Disliked: Front desk staff did not initially acknowledge my presence upon my walking up to the counter to check in. An older staff member was training another clerk at the time. They continued to train while I stood there a few minutes waiting for them to stop talking and check me in. Finally the older clerk acknowledged me and was little short with me. Hotel needs minor maintenance: rust under sink on counter; curtain missing hook so would not close; no full length mirror in rooms.
Janet Wed, 4 December 2019
Anonymous Tue, 19 November 2019
Location is very good and...
Liked: Location was good. Breakfast was good. Employees friendly.
Disliked: Shower curtain needs to be longer or lowered in handicap room. Room door closes too quickly.