Holiday Inn Express Hotel & Suites Center Township By IHG Guest Reviews
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Russell, Webster, visiting The Pavilion At Star Lake
Room was nice and clean. No complaints here. Staff was very helpful and friendly.
Samantha Mon, 18 August 2025
Exceptional
Stephanie Sun, 17 August 2025
Exceptional
Glenda Sun, 10 August 2025
Very good
Liked: The room was decorated nicely
Disliked: The shower was a little bit worrisome for an older person
Stephen Mon, 4 August 2025
Exceptional
Connie Mon, 4 August 2025
Very good
Liked: Very clean, worth the money. Breakfast was great!!
Disliked: The pool was freezing
Robert Wed, 30 July 2025
Horrible.
Liked: Cindy at the breaksfast service was the sweetest person. She served with excellence, was helpful, professional and service oriented. Highly recommend this employee.
Disliked: Front desk Phi'Lisa Pearson was unprofessional, lacked customer service skills, rude and disrespectul from the moment we checked in. Because of her attitude and actions, we cut our stay short by 2 nights. She does not understand that she represents the brand of Holiday Inn Express and because of her we will rethink staying again at another one. Which is sad as we had an excellent experience at the Monroeville, PA location two nights before staying at this location.
Suzzane Sun, 27 July 2025
Nice clean rooms. Excellent breakfast...
Liked: Very very clean. Room was nice, clean, freshly renovated.
Disliked: No complaints
Emoeeyore Thu, 17 July 2025
Good
Liked: Staff was excellent, the room was clean and very accessible for my wheelchair.
Disliked: The beds were extremely uncomfortable.
Kirby Thu, 29 May 2025
Superb
Mary Mon, 26 May 2025
Very good
Liked: Felt clean
Disliked: No fan in bathroom. Could hear every word from next room while in bathroom