Holiday Inn Express Hotel & Suites Boston-Cambridge By IHG Guest Reviews
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Jacob, Mapleton, visiting The Sinclair Cambridge
Our room was very clean, and the staff was very friendly. All in all, it was a good experience. I would recommend it.
Disliked: I was a bit disappointed that we had to pay for parking. I can understand if people who are not guests park at the hotel, but we had already paid for the room, so I would assume that a parking space would be included with that. Are there really that many people who come to the hotel by public transportation? I would assume most people would have a car when they come to the hotel.
Jared, Pleasant Valley, visiting Boston City Hall Plaza
Liked: Everything else about the hotel was great!
Disliked: Parking was awful and inadequate. I do understand there were several events going on in town, but the lot is not nearly large enough to support the place.
Rajesh Wed, 27 August 2025
Perfect location for visiting Boston...
Liked: Staff were great and helpful
Disliked: It was perfect
Angel Mon, 25 August 2025
Very good
Anonymous Mon, 25 August 2025
Not the best
Disliked: Elevator was broken. They didn’t clean up our room and we had a leak on the floor
Simone Sun, 24 August 2025
Passable
Liked: Breakfast was rich and complete, definitely the best part of the stay.
Disliked: The hotel has two elevators but only one was working, and it felt like being on the subway with endless waiting times. The staff at the reception was unfriendly and not welcoming. Parking is extremely expensive at 50 USD per day. The location is fairly good, but overall the experience was not up to expectations.
Shinjung Sun, 24 August 2025
Exceptional
Anonymous Fri, 22 August 2025
I expected better experience for...
Tamás Fri, 22 August 2025
Very good
Amit Fri, 22 August 2025
Very good
Jabari Tue, 19 August 2025
Exceptional
Liked: Price and location good for where i needed to be
Wang Tue, 19 August 2025
Great value for money
Liked: Great location. Very clean room. The beds are comfortable. Good breakfast. Great value for money.
Disliked: the elevator needs some maintainance.