Holiday Inn Express Hotel & Suites Bonita Springs By IHG

Great stay

Liked: The handicap room was excellent ,beds were comfy and I like the lounge chair .The walk-in shower was the best .Breakfast was good ,on weekends I think they should extend the breakfast hours .
Disliked: Parking spaces should be in front Not elite parking! Those spots should be for handcap parking.Also workers cars should not be in front blocking entrance to registration and loading/unloading area.

I MUST SAY “I have...

Liked: The location & Staff was very nice and helpful. They made us feel welcome.
Disliked: The stinky carpets and humidity smell in the hallways and rooms. The hotel allows all pets inside every room for an extra fee of $45 which also contributes to unsanitary conditions. If they allow pets, they should consider only using some designated rooms JUST for pet owners.

No happy at all

Liked: Breakfast was good
Disliked: Pool was very dirty. Toilet backed up and no maintenance on staff to unclog it went to the manager and they handed me the plunger. That was wrong to do to a customer not acceptable at all. Men’s restroom was dirty and door broke.

Clean, friendly and good service...

Liked: Very clean and close to everything
Disliked: Nothing all good

Very good

Disappointing

Very good

Very good

Liked: Breakfast was great
Disliked: It seemed a bit expensive for the quality of room and the bathroom seemed a bit old out dated and dingy

Exceptional