Holiday Inn Express Hotel & Suites Biloxi- Ocean Springs By IHG

Very good

It’s was cool

Liked: The breakfast was awesome and the rooms were nice
Disliked: The pool was small and the rain on our trip but nothing to do with the hotel

Room was great. Bathroom needed...

Liked: The staff was great and the bed very comfortable.
Disliked: The bathroom was gross.

Horrible

Liked: I did't eat breakfast. I couldn't get out fast enough.
Disliked: The first room had stained sheets on what would have been my grandson's bed. He is a typical teenaged boy who like most boys don't always smell that great. He was grossed out so we went down with pictures a they offered to move us to another room. I did appreciate the offer. It was the only room they had available and it was smaller than the one I reserved but I was willing to compromise. It did have a smell to it but it was a busy weekend in Ocean Springs and I couldn't find another hotel with a vacancy for that night. I had reserved for 2 nights. Thank God I found one for the second night. My grandson went to use the bathroom and told me there was a dirty wash cloth hanging on the shower rod. The tub had rust marks and the faucet was barely hanging on. We were disgusted. I had to call customer service at booking.com which was not just an easy call but they did get us out of the second night. we left and went to Comfort Inn and they let us check in early and even though it seemed to be an older hotel, it was very clean.

Probably won’t stay there again...

Liked: Location
Disliked: Very loud. Some type sports team was there and were terribly loud.Window treatment was broken and could not adjust it.Commode slow to flushDoor was very difficult to open and close

Good

Very good

Don’t be fooled by the...

Liked: The 2 free bottled waters per day
Disliked: We had several families staying here for a ball tournament. The rooms smelled terrible. The wet musty smell made me sick, literally. Another family had to swap rooms because their sink wouldn’t drain. Another family reserved a king suite, upon checking in, they were told they didn’t have anymore king suites or roll away beds, so they had to sleep 4 people to one king size bed. Another family had a room that smelled of cigarettes. No idea why this hotel had a high rating.

Ok

Liked: Ok