The associate that greeted me when checking in was very helpful in arranging my room change. Offered me my 100 pts and found me restaurants close by, and directions to the Sands for my performance for that night.

Liked: Everything!
Disliked: N/A.

Liked: Our check in woman and check out (the same person) was very polite and helpful. Our room was clean and very comfortable.

Exceptional

Very good

Liked: Very clean room and the staff was helpful and responsive. Really was there just to sleep, so didn't have time to work out or have breakfast.
Disliked: This trip, my room was on the street side and it was a little noisy.

Exceptional

Very nice, I always stay...

Passable

Liked: did not get their--snow storm on I-81 had to stop in VA accidents every where--driving unsafe

Superb

Liked: Staff was great!! Location was made it easy for traveling to different events we had planned.
Disliked: It was the same breakfast every morning. The breakfast was very good just would have like some other options

was trying to stay there...

Liked: Clean property/rooms with friendly staff. Adequate breakfast in the morning

Very good

Liked: Breakfast was good although we left early.

third IHG managed property we...

Liked: clean and neat and great linens.
Disliked: one side of the hotel is adjacent to the highway and you can hear road traffic.