Holiday Inn Express Hotel & Suites Barrie By IHG

I would not stay again.

Liked: The staff were great. The beds were comfortable.
Disliked: Choice of food for breakfast wasn’t the best. The hotel needs to updated.

Disappointing

Liked: The staff are polite
Disliked: Got bed bug infestation, felt itchy when sleep and found bites over whole body when woke up

We won’t return

Liked: Big shout out to the lady in the breakfast bar…she was awesome and deserves a big bonus
Disliked: Hotel is dirty; lights in bathroom didn’t work; AC didn’t function well; fan in bathroom wouldn’t turn off and we were told that’s just the way it is!??

Very good

It was overall fine. Just...

Liked: Very close to shopping centres , full kitchen in room .
Disliked: Bed super soft , ants in bathroom and breakfast bar very small . Limited options. Also pool is small .

Exceptional

Liked: Close to everything, cleanliness
Disliked: No hot tubs,

Good

Superb

We were happy with our...

Liked: I thought the breakfast was very well laid out the breakfast room was very clean and there was an employee wiping counters down and helping people and doing a fantastic job. That was some thing that I definitely noticed and for reasons like that, I will return to the Holiday Inn
Disliked: I thought the room could’ve been a little bit cleaner, and the coffee maker should’ve been functional and the Kleenex container should’ve had a box of Kleenex in itAnd during winter months, I would put a floor mat in whichever rooms are being occupied so we could put our snowy wet boots onto a mat rather than a nice clean white floor that we walked into