Holiday Inn Express Hotel & Suites Banning Guest Reviews
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|2.3 miles from Banning centre|
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Hector, Anaheim, visiting Morongo Casino Resort and Spa Fri, 9 February 2018
We just had a bad experience at check in; our room was OK but to be honest, nobody likes to be treated with attitude right when you're about to check in - makes you not want to stay there ever again.
Liked: Our bed and pillows were very comfortable.
Disliked: The girl that checked us in (don't know her name but she's pregnant) had really bad customer service plus she gave us keys to a room that already had people in it. It was very embarrassing going up to the 3rd floor and trying and trying and trying to open the door only for a guest to open the door, who I'm pretty sure we woke up because it was really late at night - they asked us what our problem was and closed the door on our faces. This was my first bad experience in a hotel ever. Please talk to that girl in check in.
George Mon, 6 April 2020
Monique Mon, 30 March 2020
Christina Sun, 22 March 2020
Very comfortable and inviting. Breakfast...
Liked: Very large comfortable room. Quiet. Very comfortable bed and nice furnishings Staff was very accomodating and friendly.
Breakfast was very good. Many precautions were taken to keep us all safe from COVID 19 Virus. Lots of precautions in place
Disliked: Nothing. Stay was wonderful.
Andrea Fri, 13 March 2020
Lynnette Tue, 10 March 2020
Liked: Good location for shopping and casinos, overall good place. Although, bring ear plugs if spending any time at the pool. Being right off the 10 what would you expect. Not a negative, just a fact
Anonymous Mon, 2 March 2020
Amy Mon, 24 February 2020
Liked: They didn't throw my personal pillow away when I accidentally left it there.
Disliked: Someone's car window got smashed out in the parking lot, Two cars away from mine.
Talahiva Mon, 24 February 2020
Nice clean hotel with breakfast...
Liked: Room is clean, Plenty of room plus a sitting area. Bed is very comfortable. Fridge, microwave and keurig were a plus. Bathroom is big.
Disliked: There was no hair dryer. There were only 2 hangers in closet, need more. Need more variety of snacks and drinks for purchase.
Willie Mon, 24 February 2020
Hugo Wed, 19 February 2020