Holiday Inn Express Hotel & Suites Austin South - Buda By IHG Guest Reviews
Write a review
Write a review
Claudia Mon, 19 May 2025
Awful
Liked: Nothing
Disliked: I got stuck at the elevator twice they promise a refund that never got
Jose Mon, 12 May 2025
Not worth staying here for...
Liked: The room was very clean and the over all appearance of the hotel was very clean too.
Disliked: I stayed in room 204. While in bed, I could clearly hear the bed springs as I shifted my body while lying down in bed (both queen beds). The A/C did not appear to be working adequately because we had use the ceiling fan to cool the room. Additionally, I had to ask the front desk for body wash because the one in the shower was completely empty.
Nikki Mon, 28 April 2025
Disappointing
Zachary Mon, 14 April 2025
Very good
Schumers Fri, 4 April 2025
Never again!
Liked: Nothing at all really not maintained. Tub was chipped and repaired badly. No adhesive protection in tub , I slipped and fell out of tub during a shower!
Disliked: The entire staff was lazy non English speaking Couldn't communicate at all
Kyler Thu, 20 March 2025
Superb
Jennifer Wed, 5 March 2025
Bad
Breighner Mon, 3 March 2025
Bad
Jose Mon, 24 February 2025
Wouldn’t reconsider staying here
Liked: The staff helped in every request
Disliked: Room was cold the thermometer was broken the water was cold and no hot water in the morning tried to use elevator and it was out of service I had to rag all my thing through the stairs the second room I had was the same it really want comfortable at all I have a 5 month baby and it was to cold for him
Kathleen Wed, 19 February 2025
Above
Liked: Cold and not much in tray. Rubbery scrambled eggs.
Disliked: No hot water in shower. Let it run long time. Incapable staff working. No management at work or available. Sent a girl to room that wanted to help but could not speak English. We had to leave for day with out shower. Waited for manager to call. I had to call back at 11. Manager was told manager still not there. When I asked for regional manager number the prop manager was then produced on phone. She gave us 1000. Points on our IGH account. No refund. Food bad and there was someone else black hair in tub. Still will not go back.