Holiday Inn Express Hotel & Suites Atlanta East -Lithonia Guest Reviews
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|1.8 miles from Lithonia centre|
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Keisha Sat, 23 May 2020
Liked: Overall a great stay
Freddie Thu, 21 May 2020
I've stayed there before and...
Liked: There was no breakfast.
Disliked: I don't understand why my door key had to be turned in for de-sanitation. I told her that I prefer keeping and destroying the key and she said I had to turn it in. I never had to do that before. Front desk not attentive to the front desk on check-in or check-out.
Nicholas Tue, 19 May 2020
D'aunte Fri, 15 May 2020
Anonymous Thu, 14 May 2020
Disliked: The WiFi did not work
Michelle Mon, 11 May 2020
PLEASE NEVER stay at this...
Liked: It was close to shopping. That was the only thing I can write as something I liked. In addition I was able to get to my car quickly to get out of there. The check-in was fast. PLEASE NEVER stay at this place. I have images. I think this place is used for prostitution and "quick" stays.
Disliked: There is a litany of things that makes this a terrible place to stay. The ground floor, and elevator reeked with the smell of marijuana. My initial room had crumbs of some sort on the floor and tables. One of the beds had dark matter on it. The front desk changed my room to a suite. That room had food residue on the on the tables and seating bench. There were stains on the couch. It was NOT the Holiday Inn Express accommodation that I was familiar with. I had to get the blankets for the pullout couch. The night staff at the front desk was rude and nasty. The sheet she gave me had hair and the pillow was stained with yellow spots. I asked if I could have a clean set, she said she have nothing to do with what's in that bag she gave me and I needed to "get out of my face, lady." I was in utter shock and dismay. I asked her for her name and she refused to share it with me. She said, "how dare you ask me my name." These are the moments I wish I had a phone in my hand to record the ordeal because it was unexpected and unnecessary. It seemed like she had a chip on her shoulder and I didn't put it there but she was determined to spew her anger in my direction. I went back to my room and doubled up in the bed with my daughter because it was so late in the evening and we were only staying 1 night. The next morning I needed to iron my clothes and the equipment was broken. Needless to say I refuse to go back to the front desk. This was by far THE WORST experience at a Holiday Inn Express and Suites.
Stephanie Mon, 11 May 2020
Disliked: Not one thing
Tiara Mon, 11 May 2020
Deamos Sun, 10 May 2020
Disliked: My check in at front desk took so a long to process me the lady had me waiting to long put people ahead of me I didn't like the fact I had to wait my room the water wasn't working properly
Aaliyah Thu, 7 May 2020