Name: Holiday Inn Express Hotel & Suites Atlanta-Cumming By IHG
Address: 870 Buford Highway, Cumming, GA
Telephone: (888) 323-5826
Rating: 4.25

Holiday Inn Express Hotel & Suites Atlanta-Cumming By IHG Guest Reviews

Overall Average Score:

Very Good (4.2 out of 5)

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Superb

Liked: Great location. Very clean. Good breakfast and coffee
Disliked: Toilet in our room too low. We are tall and older and it felt like a children’s loo

Exceptional

Very good

Superb

Horrible!

Liked: The location and rooms were great!
Disliked: The staff checked us out on the very first night when I had booked a 2 night stay thru booking.com. Then once I went down and got that sorted out so we didn't have to leave. The second night they called our room five minutes before the ten o'clock quite time complaining that my three year old was being to loud. I packed our stuff and checked out. I'm really disappointed with staff at this location. I drove six hours to stay here and paid 370.00 dollars to stay here for literally 27 hours at max. On top of that I was charged full price! I'm very upset!

Passable

Disliked: Toilet seat was broken and about to fall off. Desk chair was broken and could not be adjusted and stayed too close to the floor.

Superb

Poor

Liked: Check in was at 3. We were there 15 minutes early. Lady at counter said nope not till 3. Was very rude. Then at 3 on the dot. I went back to the counter and I had to wait till they were done talking before they would check us in. More rudness. Beds were not comfy either. For the price should at least have nice staff.
Disliked: Everything