Holiday Inn Express Hotel & Suites Ashland

Crappy

Liked: Location to Rush Off Road
Disliked: The bathroom was not clean, it was gross. There was something splattered all over the closet armoire. For $203 a night I am not happy at all!!! Tried calling the front desk and no one would answer!

Good

Liked: Location
Disliked: Booking quoted 1st night at $147.31 approx and with tax included but the hotel charged 169.00 total Was quoted by hotel for 2nd night 149.00 but but charged 191.68

We stay here anytime we...

Liked: Even though they are redoing rooms on the first floor, the hotel was nice and clean. The room was very very spacious and had plenty of room for us two and our dog.

Poor

Bad

Overall it was moderate

Liked: Comfy beds
Disliked: Blood on curtain and ceiling tile missing

Exceptional

Exceptional

Bad

Disliked: I would like a refund honestly because the property’s pool was shut down with no warning online or over the phone and the whole point of going to this hotel was to celebrate my daughters birthday with a pool party which I let the property know, and when I showed up at the property the clerk was rude. We didn’t check in or stay at the property. We decided to leave and go to the property in ironton,oh