Holiday Inn Express Hotel & Suites Anderson By IHG

Exceptional

Liked: Staff was great. Breakfast was good

Only need one word! Disgusting!...

Liked: The location
Disliked: Room cleanliness. Rooms were extremely dirty with construction debris, dust and poor air quality. This caused extreme coughing and soar throat after just a couple hours in the room. At the A.M. breakfast service there were many food safety violations. Cleaning sanitizers were not present or ever used to clean tables or food areas. One green rag was used to clean all surfaces but no sanitizer was used. See photos for green rag. Personal beverage containers in food prep areas. No drying racks for dishes so all containers were “wet nested” which causes bacteria to grow. My suggestion on food safety is a serious audit and creation of good processes because someone is going to get sick. It is surprising that no one has gotten sick or the state hasn’t shut the food service down.

Superb

Exceptional

I would definitely stay there...

Liked: Everything was great !!!The staff was very nice. I was there back in September 2024 with my daughter who was in stage 5 kidney failure. I needed a wheelchair for her and the staff gave me a chair with wheels , worked perfectly. The staff remembered me made me feel good.
Disliked: I have no complaints

Our stay was amazing

Liked: The lady at check in was very accommodating and helpful. Even cleaned up my spill on the desk. Breakfast was great and fulfilling.
Disliked: Leaving to come back to work

Good

Good

Exceptional