Holiday Inn Express Hotel & Suites Amarillo By IHG

Great stay!

Liked: Large comfortable room was spotless, quiet and the bed was great. Big fluffy pillows instead little flat squares. The breakfast was great. About anything you might want. Everything was tasty, and the HIEx cimmamon rolls are always fresh and warm. The location was surrounded by restaurants and very convemient.
Disliked: Nothing!

Very good

Liked: Lot of restaurants in walking distance. The free breakfast was great.
Disliked: Water pressure in the shower was terrible.

Very good

Met our needs

Liked: Location, staff friendliness, clean rooms, comfortable beds
Disliked: Breakfast wasn’t cooked all the way. Biscuits still uncooked dough in the middle, and the gravy thin and runny.

Very good

Will not stay there next...

Liked: Breakfast was great
Disliked: I was overcharged I booked with you guys and they overcharged me by 60.00 My room was not cleaned the whole stay the service just was not good this time

Exceptional

No rooms

Liked: Was over booked, no rooms, had to leave and another hotel 10 pm at night after driving 1400 miles

It was excellent other than...

Liked: It had recently been updated.
Disliked: While eating breakfast a customer brought there large dog in the breakfast area. Ther were signs stating no animals allowed. Which they walked by and laughed. I wish there was a way that you could designate one floor strictly for dogs. I’m not a dog lover and I worry about getting fleas and ticks from other people’s dogs that have stayed in my room before me.