Holiday Inn Express Hotel & Suites Acme-Traverse City By IHG

Exceptional

Liked: The hotel is very nice and clean, breakfast was great and delicious

Very good

Had a great time with...

Just wandering through.

Liked: The staff was very welcoming when we checked in and gave great suggestions of places to grab dinner. We were glad to see 2 lifts, one for the pool and one for the hot tub. The pool area was clean, no towels tossed around, and the pool area didn't smell over chemicals. Breakfast was delicious and thanks for the turkey sausage alternative. The parking area was well lit and spacious for all vehicles. The room was clean and spacious.
Disliked: We wish breakfast would have been until 10:00 am. We have a loved one who has a hard time falling asleep and often hard mornings due to their medical complexities. So arrival to breakfast is hard sometimes mornings. It would be a nice idea to have maybe a food container for people to fix a meal for their loved one.

Pleasant

generally good but disappointed at...

Disliked: Door slammed shut and did not latch shut. Anyone could just push the door open. Deadbolt worked and security device. But door would not lock. Further the shower dripped all night after taking a shower.

Exceptional

Superb

Passable