Holiday Inn Express Hotel And Suites Valparaiso Guest Reviews
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2.0 miles from Valparaiso centre |
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Jennifer Mon, 18 March 2024
Property not managed well
Liked: Location
Disliked: Construction wasn’t managed well. There was no “quiet time” and I was kept up by hammering and stomping around.The door didn’t work right and when housekeeping came they didn’t close the door. I came back to a hotel room that was open. That made me feel unsafe.
Kenneth Sun, 17 March 2024
Superb
Coughlan Sat, 16 March 2024
Exceptional
Liked: I liked that the hotel didn't smell like Marijuana
Stephanie Wed, 21 February 2024
Bad
Liked: The lady that ran the breakfast bar was amazing, Friendly, clean, helpful
Disliked: The hotel was under construction which was NOT stated at booking. Half the outlets didn't work in the room cause the construction they were having electrical issues we were hearing noises at 11pm above us where the construction was being done and the desk worker came to our room and said not possible. The noise was made while he was in the room and basically called us lairs.we showed him the outlets would only work if the over head room light was on and said we are having electrical issues due to construction and that there was nothing he could do and unfortunately if we wanted to charge our 4 phones we wood have to keep the light on. We called him again at midnight cUs the noise started again. At this point I told him we would leave cause we can't sleep with a light on and noise and he said just stay and they will take cRenof ubin the morning and the next morning NOTHING... I was toldnit was a 3rd party booking and they can't adjust my bill and inwas stuck paying OVER $150 for the worst hotel experience ever.. I will never go back there
Boatright Mon, 29 January 2024
The stay was good.
Liked: I like the way the staff was and the location. The price was very fair. Breakfast was hot and good. Pool area was clean.
Disliked: The pool area could use more towels but is a normal problem so no big deal. The hotel is getting redone and you can see they haven't gotten to all room but again is totally normal it will look great when done.
Antonio Sat, 27 January 2024
Exceptional
Marissa Mon, 22 January 2024
Good
Michelle Tue, 28 November 2023
Exceptional
Michelle Tue, 28 November 2023
Superb
Patricia Sun, 26 November 2023
Very good
Disliked: Renovating so under construction hopefully next time we stop it will be good.