Holiday Inn Express Hotel And Suites Morrilton By IHG

Not the best value or...

Liked: Location, staff.
Disliked: 1st room smelled, A/C didn't work. Staff very accommodating found us a different room. Overall A/C down in hotel during stay. Pool was supposed to be heated, heat didn't work in the pool, and there were mosquitos everywhere in pool room. Lastly, held $25 for incidentals, 2 rooms so still waiting on release of $50 4 weeks after stay.

Clean and comfortable

Liked: Very clean and comfortable.
Disliked: Staff confused our reservation and I was charged a no show even though we were clearly there. They corrected it when I complained.

Other than that it was...

Disliked: The welcome staff was not friendly at all.

Exceptional

Clean and comfortable

Liked: Clean, well maintained. Comfortable bed. Fridge, microwave, keurig including tea options
Disliked: Check in staff didn’t process my reservation property causing a mistake in charging me for a no show. They corrected it after I brought it to their attention.

Exceptional

Would stay there again!

Liked: It was very clean. I liked that there were two chairs in our room and s lot of counter space to put things. The breakfast was good and the comfort of the bed was amazing!
Disliked: The only thing I didnt like was that when you turned on the light in the bathroom an extremely loud fan came on. I dont know if it was suppose to be that way or it was faulty, but it was very annoying.

Exceptional

Exceptional