Holiday Inn Express Hotel and Suites Katy

Very good

Good

Superb

Others’ reviews can be too...

Liked: Conveniently located to everything we were there to do. Staff was extremely polite and accommodating. Now that I know what to really expect, we’d maybe stay again.
Disliked: Room smelled awful. Hallway at times smelled awful. Safe did not work. Food crumbs behind the bed.

Our stay was excellent

Liked: The location
Disliked: Nothing

Excellent

Liked: The location
Disliked: There wasn’t anything I didn’t like

Exceptional

Excellent

Liked: Quiet and comfortable

You get what you pay...

Liked: Big disappointment that the pool needed repairs. I didn’t know the location was next to a car wash that was very loud. I will say the front desk staff and kitchen staff were wonderful. The housekeepers were loud in the break room when you walk in the hallway. The lobby bathroom was never cleaned the three days we were there. and if it was, they did a very bad job. In our room, I found peanut shells in one of the chairs. The walls were dirty especially in the bathroom. The microwave could have been cleaner. You could tell that this was older hotel that got a cheap remodel. I would have somebody doublecheck what the housekeepers when they are “cleaning”