Holiday Inn Express Hotel and Suites Cincinnati - Mason By IHG

Very good

Liked: The bed was very comfortable, staff friendly and professional, nice size room, breakfast was good, and ac was cold.

Good

Liked: The property was under construction but in a great location. I can’t wait to see it when it’s completed.
Disliked: My room needed attention to detail. Like touch up paint, bathroom was water marks on the ceiling and the hallway floor needed a good carpet cleaning.

Superb

Superb

I booked two rooms for...

Liked: Good location
Disliked: The staff at check in were rude

Exceptional

Liked: Rooms are clean and comfortable
Disliked: I liked everything

Passable

Disliked: Sunday morning we discovered a bag with some type of resin in it. We approached staff as checking out ! Made them aware my 7 year old could’ve gotten into it or touched it !

Overall we had a good...

Liked: Loved the location and the hotel was clean and nice
Disliked: My children were excited about the pool and a pump or something was out , which made the pool freezing. My children will swim when it’s cold and they couldn’t swim in this pool that’s how cold it was.

Exceptional