Holiday Inn Express Hotel and Suites Cincinnati - Mason By IHG

Exceptional

Very good

Disappointing

Disliked: The room had a weird smell and felt damp

Reasonable

Liked: Comfortable beds
Disliked: Breakfast needs work toaster only worked on one side and could had offered more wide variety compared to other facilities

Very good

Liked: The bed was very comfortable, staff friendly and professional, nice size room, breakfast was good, and ac was cold.

Good

Liked: The property was under construction but in a great location. I can’t wait to see it when it’s completed.
Disliked: My room needed attention to detail. Like touch up paint, bathroom was water marks on the ceiling and the hallway floor needed a good carpet cleaning.

Superb

Superb

I booked two rooms for...

Liked: Good location
Disliked: The staff at check in were rude