Holiday Inn Express Hemel Hempstead

Great location, great food (although...

Liked: The staff members were great.
Disliked: I feel the cleanliness lets it down abit in the bathroom. Shower could have been cleaned better and the hairdryer in the room didn’t work.

Exceptional

Disappointing

Very good

Price was ok.

Liked: Reasonable price.
Disliked: The way cleaning staff kept coming into the room when I was in . They gave a low knock that I could hardly hear. Happened twice. Then a man who seemed like a maintenance man came in, said oh sorry then walked out. Didn't give any explanation as to what it was he wanted. Very annoying all this.

Exceptional

Liked: The front desk personeel was amazing, very kind and very helpful. They answered all our questions, breakfast was very good, more than sufficient.

Fair price great location clean...

Liked: Location reception staff were friendly
Disliked: We requested a cot which was not provided Breakfast staff did not check what had ran out . Coffee, all jams and chocolate spread had ran out . Staff weren’t very engaging but replaced items quickly

Suited our purpose while on...

Liked: Location, easy accessing.
Disliked: All good no negative word's.

Great location, very attentive staff

Liked: Location. Staff friendliness and professionalism. Car park.
Disliked: Would have appreciated a bigger double bed