Holiday Inn Express Grants Pass Guest Reviews
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|1.7 miles from Grants Pass centre|
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Sally Wed, 12 June 2019
Disliked: The booking experience was not good. Booked a King Room through booking.com, and ended up with a double queen.The staff said your company never picks up the phone when they call. Then the hotel said if we wanted a king suite upgrade, it would be $$ or I could sign up with their program.In a nutshell without a lot of detail, they didn't have a nice things to say about online booking company's. I thought that was unprofessional.With my background in customer service, I would've upgraded the customer regardless unless they were booked solid.This was my only dissapointment with my stay. Everything else dad wonderful.
Dawn Mon, 10 June 2019
Liked: This place is clean, the staff is friendly and it's affordable.
Great view from our front.
Debora Mon, 3 June 2019
Anonymous Sat, 1 June 2019
Mark Wed, 29 May 2019
New facility that is quiet...
Liked: It was quiet and comfortable. The facility looked new. The exercise room was quite good, and I liked the computer access.
Disliked: Everything was great.
John Tue, 28 May 2019
Heidi Mon, 27 May 2019
Pet urine, stale cigarette smoke...
Liked: Full sized shampoo and conditioner in the shower, and they smelled great.
Disliked: The side door keyed entry didn?t work after dark. When using the side door there is a strong foul smell. It had the smell of pet urine and stale cigarette smoke. It appeared to be permanent housing on most of the first floor with multiple pets residing. Not what I expect from Holiday Inn. I will definitely be reading reviews on Holiday Inn from now on.
Ervin Sat, 25 May 2019
Best place to stay in...
Masoud Fri, 24 May 2019
Dan Sun, 19 May 2019
We tried Holiday Inn Express...
Liked: The staff was friendly and accommodating. The breakfast was well displayed with full with nice options.