Holiday Inn Express Gloucester By IHG

Disappointed

Liked: Breakfast was fine!
Disliked: Room was very dirty, bugs, carpet was filthy!! No space to eat and the experience was terrible.

Disappointing

I would recommend this hotel.

Liked: It had everything you would need and it was convenient to family we were visiting

Not nice

Disliked: Cleanliness The room was short of towels and no ice bucket or laundry bag.

Would definitely stay here again!

Liked: The lady who checked us in was friendly, even though she mixed up my payment with someone else. I liked that she explained details of the hotel to us. I liked that we received clean towels when we asked for them. Breakfast had good warm options. Bed and pillows were very comfortable. Plenty of parking available.
Disliked: Pool was dirty found hair in it and not just a little. It needs some cleaning.

Exceptional

Very poor

Liked: I like that the property was in a great location.It was also very clean.
Disliked: The first room they put us in the door to the would not stay closed or locked so they had to move to a much smaller room

Very poor

Disliked: They had roaches, breakfast was terrible

Exceptional