Holiday Inn Express Fort Wayne - East - New Haven an IHG Hotel Guest Reviews
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Write a review
Sonshinecraft Wed, 22 June 2022
Highly disappointed
Liked: Breakfast was just okay, location was fine.
Disliked: All the complaints above.
Bonnie Tue, 21 June 2022
Exceptional
Liked: Alyssa at the front desk was fantastic. She told us where to go eat. She sent me an email right away asking how our room was.
Disliked: The shade in the window needs to be replaced
Xavier Tue, 21 June 2022
Very good
Vanderkolk Sat, 18 June 2022
Exceptional
Roger Wed, 15 June 2022
Exceptional
Liked: Best breakfast in a hotel ever
Cindy Sun, 12 June 2022
Very good
Karen Thu, 9 June 2022
I was very upset that...
Liked: Breakfast was great.
Disliked: Beds lower , rooms bigger,pool open!!!
Corinne Thu, 9 June 2022
This particular hotel is best...
Liked: The pillows were delightful: soft and cozy. The breakfast was okay. Room temperature was fine, though the fan was noisy. The desk attendant was pleasant even though she was overwhelmed with trying to find an alternate room for me, while juggling three incoming phone calls at the same time. When I complained about the bed, she offered a step stool, but that was the next day.
Disliked: I had reserved a handicap accessible room because I recently had double knee replacements. When we arrived, we were told that the room we were assigned was "out of order" and would be for several months. Because there were several wedding parties and a sports team present, rooms were at a premium. The "handicap accessible room" found had a tub with grab bars, but no grab bar near the toilet, and the bed itself was 33 inches from the floor. I am 5'1" and could not climb in. I slept instead on a couch-like chair. I did bring in a stool the second night, but it was too unsteady to use.
Maryann Wed, 8 June 2022
Great breakfast and quiet room.
Liked: Clean and comfortable room. Easy parking. Great breakfast with lots of options. Located near food and gas options. Staff was friendly and helpful. Quiet room, even next to a busy road.
Disliked: Overall, the facility is a bit older and clearly needs some updating and maintenance. Otherwise, it was fine for our stay.
Carol Tue, 7 June 2022
Comfortable bed and pillows!
Liked: Bed and pillows were heavenly! I had a great night's sleep!
Disliked: The ceramic tile floor was slippery inside the room by the door. The tub did not have any non-skid areas, and it was in a disability room.We requested a King sized bed but had 2 queens instead.The lighting was a bit strange. Not a lot of light in the bathroom by the sink, and the main room's lighting was dim as well. Two lights by the bed and one light over in the corner, none of which turned on via a light switch. Once inside the door, you had to walk around a corner and all the way over to between the beds before reaching a light on the wall.