Holiday Inn Express Folkestone Channel Tunnel

Very disappointing indeed

Liked: Aircon
Disliked: I didn't like that there were no plug sockets near the bed.I didn't like that the kettle was so dirty inside that I had to ask for another oneI didn't like that the sink was blockedI didn't like that there was hair on the bed sheetsI didn't like that I had to listen to staff arguing in the restaurant/behind the reception desk

Way overpriced now

Liked: Location
Disliked: Over priced now, especially when you add dogs on at £30 each and now charging for the car park. Used to always stay here. This was the last time. No way is this a £190 a night hotel

Good location for the Channel...

Liked: This is our third visit and the facilities, breakfast, etc have not much changed and are good. It's still a good jumping off point for the Channel Tunnel.
Disliked: Disappointed that the prices seem to have gone up and there is a parking charge as well. Next time we'll probably take an evening crossing and find a room in Picardie.

Very good

Average

Liked: Useful for Tunnel
Disliked: Car Parking inadequate and no fruit salad at Breakfast

Very good

Liked: We were disappointed that we couldn’t get the takeaway breakfast as advertised at 5am.

Keep up the good work

Liked: Staff friendly & excellent service from everyone we spoke to

Ideal to arrive late and...

Liked: Comfortable
Disliked: Sold out of most meals and location in a trading estate near nothing

Poor

Liked: Nothing
Disliked: Staff seemed harassed In a dirty industrial estate Poor food menu