Clean; good service from staff; room adequate; location good.

Liked: Service.
Disliked: Nothing, provided you can cope with the street life.

My husband and I have stayed in far better hotels and have only been charged £10/15 per night or whole visit for our dog. Would definitely not book a longer stay in the future - in fact, we will not return to Holiday Inn as a matter of principal. Charge cannot be justified even for cleaning of room. Very disappointed.

Liked: Room and breakfast were good. Completely spoiled by above.
Disliked: Only negative was the £25 charge for our dog. We only stayed one night!

Very good

Very good

Liked: Great stay. Highly recommend.

Exceptional

Very good

Liked: The hotel was very clean and very friendly , the staff made you feel very welcome can not fault them at all
Disliked: We ordered a pizza it was over cooked and over priced that was a let down , would not order food again , but the hotel is good if not a little over priced

Very good

Disliked: Breakfast could be better

for the short time we...

Liked: the location was good for us
Disliked: it was very old and dated. room was basic, tv didn’t work properly due to loose Ariel. shower could have been better

Good location for attractions. Nice...

Liked: Location was good as it was close to the Royal Mile and meeting places for a couple of tours we liked. The price included breakfast which was very good and a good way to start the day. Staff was friendly rooms were pretty quiet.
Disliked: We were there 4 nights and a couple of times our trash hadn't been emptied when they came into the room. Also, one of the drinking glasses had lipstick on it and it wasn't our lipstick. They put the same glass out the next day so we had to call down to the front desk for clean glasses. We washed the glasses just to be sure.

good location but very expensive...

Liked: good location for the Royal Mile
Disliked: as we were using the (uncomfortable) sofa bed very little room to move around not helped by a large desk chair which would have been better removed or replaced with something smaller. not really the hotels fault but hard to sleep with talking and doors banging all through the night. the shower was also not as clean as I would have expected.

was average for money in...

Liked: not bad location but not on the mile! walking distance to town and tourist sites
Disliked: harder to get to waverley station with bags than expected.