Holiday Inn Express Edinburgh City Centre

Exceptional

Apart from the small issues...

Liked: Great helpful, friendly, professional staff. Check in allowed us to store our bags as we had arrived before the check in time. Excellent location as we were visiting the Edinburgh Playhouse which was opposite Problem with air condition in room promptly sorted by member of staff.
Disliked: Couldn’t find a table for three at breakfast. Finally did. Had to ask for cups at coffee/tea machine as queue of people waiting. Good choice of food catering for everyone. However some of the hot items were only warm, not hot. Think the toaster machine needs to be slightly altered as quite a few people were having to put their slices of bread in many times to get it brown without much success

Very good

Liked: Location was central and close to train line. Parking was limited, so ensure that you are designated a carpark if you are travelling from a distance. Entry to carpark is also confusing....not well signed. Staff was helpful and happy to answere any questions we had. Breakfast was busy and quite good. Rooms were clean and comfortable. Needs a ramp access to main street for access.

Enjoy the stay at this...

Liked: This hotel location is very conveniently located. Its within walking distance to Edinbugh's Waverley train station, trams services, shopping centre which has plenty of restaurants, Princes street (which is the oxford street of this city) and Edinburgh's Castle(20min). Check in process was straight forward. If you are given rooms on the top floor, please use the appropriate lift. The room itself is clean with comfortable bed. Car parking is at the back of the hotel which is free but very limited (7 spaces). So on arrival by car please drive round to the back of the hotel first. One has to press the button and push the door straight away to enter into the building. Then take a ligft to the first floor to the reception. Breakfast is ok(on 2nd floor) with full english but scrambled eggs is a bit dry to my liking. The buffet restaurant (Cosmo) is opposite the hotel. Tesco express is nearby.
Disliked: The room can be quite hot and stuffy during hot summer period. If you open the louvre window, then it can be noisy.However, I don't have major issues with the room or the hotel for its price is value for money.

Very good

Would recommend to others

Liked: Staff were great, facilities lovely, location great, room was fine, but looked tired and had stains all over carpet
Disliked: Breakfast was disappointing, it was incredibly expensive for 1 night and expect room and breakfast to be higher standard for that price

Wonderful location however, should be...

Liked: Great location!
Disliked: Facilities were not clean, mildew in the showers, low water pressure in the room we were originally placed in, along with broken bathroom equipment.

Everything you need and nothing...

Liked: Great location. Breakfast was good and well run by the staff.

A great location and good...

Liked: Was local, good choice for breakfast and plus it was included in the room. Only thing was the tv was only digital and I don’t think it had any apps like you tube.
Disliked: N/A