Name: Holiday Inn Express East Midlands Airport
Address: Hunter Road Pegasus Business Park Castle Donington, Derby
Telephone: 0800 031 8416
Rating: 4

Holiday Inn Express East Midlands Airport Guest Reviews

Overall Average Score:

Very Good (4.1 out of 5)

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Uncomfortable beds and no good...

Liked: The air conditioning was amazing the man who checked us in was lovely, comprehensive and friendly.
Disliked: The shower was pathetic! There was no water pressure at all! The bed was a small double at best and was not comfortable. The sofa bed which was supposed to sleep two children was tiny and wholly inadequate for two teenagers. When this bed was up there was very little room to move around or to sit in the room. I'll go back to a premier lodge next time!

Superb

Pleasant

Good

Exceptional

Liked: Excellent breakfast, quiet room, lots of parking space

Good

Just great for an early...

Liked: The helpful staffThe comfort ofvthe bedBus stop outside the hotel for travel to the Airport.Staff able to tell me when the next bus was cue -live feed not just a scheduled time.
Disliked: Walking from car hire return the this hotel in the stifling heat.The somewhat threatening signs in the car parlk -I gave a Nokia (non smart) phone so could not use the Q code box picture displayed with the threat notice.

great all round

Liked: comfy bed clean room good choice of breakfast and fair price . very helpful staff.nothingnn
Disliked: nothing

Pleasant

Passable

Liked: The hotel itself was lovely, comfy beds, breakfast great, clean
Disliked: On arriving Sun 3.50am (after a 4 hour flight delay) our room was booked 28th-29th, we arrived to unwelcoming reception staff, we were tired, and had to wait for another room (although I did message the hotel around 6-7pm, sat, 28th, informing them of our flight delay and late arrival on the day, as our other room had been let to someone. We were not offered so much as a drink, when I asked for the breakfast times, we were informed was open till 9.30am. I just said, gosh hope we get up and the lad retorted, "set an alarm" We paid 99.00 for the room, and was there just 5 and a half hours in total. Whilst I don't blame anyone for our flight, delay, they were informed and just treated us like we were an inconvenience, once we arrived while they looking for an alternative room. We waited an additional 15-20 minutes, A far cry from our first visit.