Name: Holiday Inn Express Dumfries By IHG
Address: 3901 Fettler Park Drive, Dumfries, VA
Telephone: (888) 406-7656
Rating: 4.25

Holiday Inn Express Dumfries By IHG Guest Reviews

Overall Average Score:

Excellent (4.35 out of 5)

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Rooms were more spacious than I expected and had both a fridge as well as a microwave. Overall a pleasant stay. I struggle to give 5-star ratings.

Liked: Very clean; very courteous and accommodating desk staff; free WiFi.
Disliked: No free breakfast.

A clean, modern place to...

Disliked: The breakfast had limited choices and low supplies (no milk!).

Kept us cool and dry...

Liked: Cleanliness, and the staff was very friendly. Breakfast met expectations. Nice location to other restaurants and Quantico Base.
Disliked: All the USB ports in the room didn’t work. The bathroom was very warm all the time. Parking was a little tight. No exhaust fan in the bathroom. Not enough towels for a room for four.

Good

It was okay

Liked: I did not have breakfast. Breakfast was over at 9
Disliked: When I plugged my charger. Power went out.

Amazing!

Liked: The front desk associate who checked me in was amazing! She has Outstanding customer service and was very helpful with providing local information. The room was clean and comfortable.
Disliked: The bath towels had hair on them.

Passable

Exceptional

Peaceful and welcoming

Liked: How clean and well kept the hotel is and the rooms. And very great customer service!!
Disliked: I liked everything

Bad

Liked: Nothing
Disliked: The room wasn’t clean and smell so bad so I asked to change the room. The new room bathroom was so dirty. I was so tired so I didn’t ask again to change the room. Also, once I checked in, I see my number was added to suspicious groups in WhatsApp. I am sure that the person in the front desk sending customers number with no permission. I am not happy with my stay at all.