Holiday Inn Express Dumfries By IHG

Rooms were more spacious than I expected and had both a fridge as well as a microwave. Overall a pleasant stay. I struggle to give 5-star ratings.

Liked: Very clean; very courteous and accommodating desk staff; free WiFi.
Disliked: No free breakfast.

Very good

Liked: Convenient location and relatively clean.
Disliked: Pool wasn’t filled with water?

Very good

Very good

Superb

Liked: The rooms and common area were very clean.
Disliked: Breakfast needs a bit of work.

Value for money

Liked: Clean, Loation

Good

Disliked: Breakfast was really poor, limited and dried up food.

I would say it was...

Liked: It was convenient for a last minute booking and close to everything.
Disliked: The first room we were placed in the sheets were stained and dirty. The front desk lady was very nice to place us in another room which the floors were dirty and one of the beds sheets were stained and had hair on it. My husband and I had an event to get to so once we arrived back to the hotel I called to the front desk and asked for extra linen to change the sheets.

Exceptional

It was ok

Liked: It was clean
Disliked: I was told on booking.com that the incidental fee was 50 dollars but when I arrived it was 100 dollars. I was very disappointed about that because if I would have known that I would have stayed at the Rose Casino for that price.