Holiday Inn Express Detroit-Birmingham By IHG

Exceptional

Very good

Exceptional

Very good

Disliked: It is on a very noisy street. I could hardly get any sleep!!!

Good

Liked: It was clean and quiet.
Disliked: The ac wasn't working properly it was very hot in the room.

Comfortable Large Rooms, Great Location,...

Liked: My expectations for a "holiday in express" were low. Much to our delight, the rooms were quite large, updated and very comfortable. My mother and I were in an ADA room - enough room for a wheelchair. The towlels were fluffy and the linens good quality. The breakfast was generous in a dining room with tables and booths. They had a water bottle filler with filter. They had a very small gym but we didn't care. The location was great - you could walk to the town with all the restaurants and shops. AND....the staff were great. I was going between my mother's and my husband's rooms and frequently mixed up the keys. Several times the staff had to give me another card.
Disliked: The only thing from an ADA perspective. The shower wasn't wheel in, had a lid to get into and a pull down shelf on the far end from the shower. So, things got wet. We really needed a shower chair. I didn't ask - but maybe I should have in retrospect. Also, the door in very heavy to get out of the room - it's a simple fix, to loosen the screw on the door. It was very hard to get myself, my mothers walker and my mother in the wheel chair out of the door.

Exactly what we wanted

Liked: Breakfast was great! Rooms were clean, staff was friendly
Disliked: The outside of the building seemed dated. We were pleasantly surprised how fresh and clean the inside is.

Exceptional

Exceptional