Holiday Inn Express Detroit-Birmingham By IHG

Comfortable Large Rooms, Great Location,...

Liked: My expectations for a "holiday in express" were low. Much to our delight, the rooms were quite large, updated and very comfortable. My mother and I were in an ADA room - enough room for a wheelchair. The towlels were fluffy and the linens good quality. The breakfast was generous in a dining room with tables and booths. They had a water bottle filler with filter. They had a very small gym but we didn't care. The location was great - you could walk to the town with all the restaurants and shops. AND....the staff were great. I was going between my mother's and my husband's rooms and frequently mixed up the keys. Several times the staff had to give me another card.
Disliked: The only thing from an ADA perspective. The shower wasn't wheel in, had a lid to get into and a pull down shelf on the far end from the shower. So, things got wet. We really needed a shower chair. I didn't ask - but maybe I should have in retrospect. Also, the door in very heavy to get out of the room - it's a simple fix, to loosen the screw on the door. It was very hard to get myself, my mothers walker and my mother in the wheel chair out of the door.

Exactly what we wanted

Liked: Breakfast was great! Rooms were clean, staff was friendly
Disliked: The outside of the building seemed dated. We were pleasantly surprised how fresh and clean the inside is.

Exceptional

Exceptional

Exceptional

Liked: Great
Disliked: Everything

Best cheap hotel in Birmingham!

Liked: The staff was extremely helpful and friendly, when I complained about my bed, they offered a better room without hesitation, and that made me feel appreciated. Location is awesome.
Disliked: Breakfast was quite basic, beds have spring mattresses that is sometimes a bit old, streaming from phone did not work and none told us (nor AirPlay nor ChromeCast)

I'd stay here again.

Liked: I was impressed by how clean this facility was. Breakfast was great.

Exceptional

Nice place for what we...