Holiday Inn Express Denver Downtown an IHG Hotel Guest Reviews
Write a review
|0.9 miles from Denver centre|
Write a review
Levi Fri, 22 September 2023
Cassandra Fri, 22 September 2023
Dave Thu, 21 September 2023
Nice enough hotel; multiple frustrating...
Liked: Room was small, but clean. Breakfast was generic, but adequate for my needs.
Disliked: Two hotel employees banged loudly on by door early in the morning. The hotel employees told me I was "in the wrong room" and I needed to go down to the front desk to clear up the mistake. They also told me a noise complaint had been registered against me during the night. It is impossible that any noise came from my room, as I was traveling alone and in bed early. When I visited the front desk they told me there was no problem; the person who checked me in had made a mistake, and they needed to correct that mistake in the computer. I asked why they didn't try to call me about this issue. They told me they did try to call me, and I "should have answered the phone when they called". I know for a fact I received no calls on my room phone, or mobile phone that morning. Twice during my stay I was locked out of my room requiring three round trip elevator rides from the 8th floor to have my room key reset. When I asked why my key kept failing to work, I was told it was because I was "in the wrong room" (again, their mistake, not mine). All this added up to a lot of disruption to my stay.
Danielle Thu, 21 September 2023
Liked: Not much
Disliked: There was no air conditioning or airflow at all for that matter! When I spoke to the front desk person, they said it was normal when all the rooms downtown get booked up. Ugh! We couldn't sleep because it was so hot, and ended up heading home around 4 in the morning. Also, parking should be included with your stay, not an extra $50 per vehicle sprung on you when you get there!
Christopher Tue, 19 September 2023
Ok for the price
Disliked: Loud flushing toilets
Jimmy Mon, 18 September 2023
Katy Mon, 18 September 2023
Average hotel. Nothing special. Better...
Liked: The location.
Disliked: The pictures on the website portrayed larger rooms, and I found the actual room to be quite small in comparison
Roman Sun, 17 September 2023
Liked: Unfortunately, me and my daughter arrived to the hotel about 4:30 AM (so after 3:00 AM), so accommodation was not possible.But luckily, the very helpful and understanding staff canceled our reservation and the fee was not charged.
Karla Sun, 17 September 2023
All was good for overnight...
Liked: Close to walking for restruants
Disliked: We had wet carpet between beds
Gillian Sat, 16 September 2023
Basic Hotel in Downtown Denver
Liked: It was fine for a one night stay in Denver. The breakfast was good and better than we expected. Is handy for 16th Street Mall.
Disliked: The room was compact and had basic facilities. The hotel is some distance from Union Street Station.