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Holiday Inn Express - Dallas Downtown By IHG

eef - (888) 323-5826
Holiday Inn Express - Dallas Downtown By IHG, 302 South Houston Street, Dallas, TX -(888) 323-5826
Area: Downtown Dallas
(Map)
3.35
HOTEL RATING: 
PLEASANT
3.35 out of 5 (695 Ratings)
2.5 miles SILO Dallas
v7 mins driving
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
Located in Dallas's Historic District, this hotel is a 5-minute walk from the John F. Kennedy Memorial and 0.6 mi from Kay Bailey Hutchison Convention Center. It offers free WiFi and a full hot breakfast. The guest rooms at La Quinta Inn & Suites Dallas Downtown are equipped with cable TV. A coffee maker, microwave and refrigerator are provided. Guests can work out at the on-site gym or work in the business center. Meeting facilities are available. American Airlines Center is within a 7-minute drive of La Quinta Inn & Suites Dallas Downtown. The Dallas Museum of Natural History and the Dallas African American Museum are less than 3.1 mi away. Union Station is across the street from the property and offers trains that will take you to the Dallas Love Field Airport or the Dallas Fort Worth International airport.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Heating
` Wheelchair accessible
` vending machine
` telephone
` alarm clock
` blackout curtains
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` Sofa
` Linens
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Contactless check-in/out
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Parking available (charges may apply)
` Xerox/fax in business center

Holiday Inn Express - Dallas Downtown By IHG Guest Reviews

Overall Average Score: 
Pleasant (3.35 out of 5)

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5

Exceptional - 5.0 out of 5

Tiffany, Norman, visiting Trees Dallas

Great location - close to venue, close to restaurants and things to do. Favorite place to stay now in Dallas.

Liked: Great location; friendly staff; nice sized room; comfortable bed; great price.
Disliked: N/A.

1

Poor - 1.0 out of 5

Grizzly Bear, Tulsa

I would not ever return to stay at the Hotel Lawrence, nor recommend this hotel to a friend.

Liked: Close to Palladium Ballroom.
Disliked: Ugly and small rooms; A/C doesn't work; not worth $100 a night. Charged us 1/2 day for "late-check out" claiming that they were completely booked the next day, which was evidently a lie. Poor customer service - the lady at the front desk had a poor attitude.

2

Disappointing - 2.0 out of 5

Keely S, Sunset

Way overpriced for what was offered.

Liked: Nostalgic feel was fun.
Disliked: Unfriendly, condescending staff; poor parking; poorly maintained; did not have my wine of choice at the bar; breakfast was cold.

2.5

Fair - 2.5 out of 5

Lynna Sat, 5 July 2025

Passable

Liked: Nice area
Disliked: Checked out early this morning. Still have not received my receipt or deposit back as of current time 1:18 pm. The e-mail I received about parking was incorrect. Asked a staff member where the garage was and they pointed us to a lot where we paid $20 vs 17. We were gone early returned mid afternoon and room was still not cleaned. Around 3: 30 staff knocked at the door to clean the room. Of course we just got fresh towels for the next day. We were not going to leave again so they could clean when we were already out all day.

0.5

Poor - 0.5 out of 5

Damon Mon, 30 June 2025

Disappointing for the price

Disliked: Breakfast was mid, that's to be expected. What I wasn't expecting was to stay from Thursday afternoon till Sunday morning and only be able to take one hot shower, and that hot shower happened Thursday evening. The next day there was no hot water for the duration of my stay.

4

Very Good - 4.0 out of 5

George Wed, 25 June 2025

Convenient stay

Liked: Location
Disliked: Coffee was cold

5

Exceptional - 5.0 out of 5

Tara Mon, 9 June 2025

Exceptional

5

Exceptional - 5.0 out of 5

Astacishea Mon, 9 June 2025

Exceptional

Liked: It was clean, quiet, and I felt safe because you needed a key to enter the hotel and elevator. Eddie was pretty kind and gave us some good recommendations to enjoy other than Deep Ellum.
Disliked: I did not like that they did not have any contacts with any of the nearby parking lots. We have to pay $10 each time we left and return. We spent about 100 in parking fees for our two day stay.

5

Exceptional - 5.0 out of 5

Anonymous Wed, 4 June 2025

This facility and all the...

Liked: Just so beautiful
Disliked: Close to our venue so very convenient

3.5

Good - 3.5 out of 5

Luciana Thu, 29 May 2025

recommend for a short trip

Liked: good experience.
Disliked: the location is a little isolated during the weekend. the staff was not so kind.

4.5

Wonderful - 4.5 out of 5

Angie Tue, 27 May 2025

Superb

4.5

Wonderful - 4.5 out of 5

Valerie Sat, 24 May 2025

Superb

Liked: Location

4.5

Wonderful - 4.5 out of 5

Akash Tue, 20 May 2025

Superb

Liked: Room size was good and microwave in room was added advantage

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Holiday Inn Express - Dallas Downtown By IHG 302 South Houston Street, Dallas, TX