Holiday Inn Express Cruise Airport, Fort Lauderdale

Exceptional

Very nice room for a...

Liked: Very clean hotel with plenty of parking.
Disliked: Not really close to the beach. View from the room was water tanks of some sort.

The worst stay ever

Liked: Good breakfast, clean room
Disliked: Unfortunately my friend and I didn't feel safe the first night we spent there, we only slept two hours as there was a big fight over and over the whole night coming out from next door and the hall, three people were shouting so much, cursing and calling each other bad names that we felt like we are somewhere in dive bar or barrelhouse that I know only from the movies. I called the receptionist to complain and asked them to call the police as we were scared that these people might kill each other, the police never came and all the staff did was kicked these people out from the room at 6am. After the incident we tried to speak to a manager who was avoiding us for the next few days and when eventually we talked to her that we require to get the money back for this awful night they said they won't do it and they can give us some reward points that were worth like $20 and use it in IHG group hotel, well we didn't even get that. They promised that someone would come to our room and give this reward program card and nothing happened, they just didn't care. And on top of that on the last night we spent in this hotel, they started vacuuming so loud in the other room next door at 2am!!! and when we called the receptionist what is going on he said there was a flood and this what they were doing at 2am. So there was a second night that we couldn't sleep. I've never had such a bad experience with the hotel, I thought this Holiday Inn as a decent hotel but for the first time in my life I was scared to sleep in the hotel. And the staff didn't even do anything about our comfort. So no thank you and do not recommend this hotel at all. I also recorded the scene from the awful night and gonna share this is everywhere I can, too bad I cannot share this on booking.

Good

Disappointing

Disliked: Smell really bad inside

Very good

Superb

Serenity

Liked: Everything
Disliked: Nothing

Amazing

Liked: I haven?t stayed in a holiday inn in years so my expectations were more than met , the room was so big clean and the location was perfect we had rented a car but honestly we could?ve Uber or walked to most of our destinations lol
Disliked: Only thing I was not impressed with was the breakfast I know COVID is the reason so I?m not really mad it was great breakfast spots around the corner