Holiday Inn Express Columbia Guest Reviews
OVERALL AVERAGE SCORE:
VERY GOOD (4.2 out of 5)
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Menu
- Home
- Music
- Charts
- Sports
- Theater
- Events
- Sound Board
- Help
| 9.2 miles from Columbia centre |
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Richard Mon, 17 September 2018
Exceptional
Nancy Sat, 15 September 2018
Fabulous
Liked: Front desk clerk, breakfast.
Disliked: Shower head loose drowned bathroom. Only 3 wash clothes for 4 people.
Verified Hotel Guest Fri, 14 September 2018
Nice Hotel!
Liked: Nice location if you have an event in Nashville and don't mind driving into town and need to go back south.
Bob Fri, 14 September 2018
Liked: Staff was friendly, courteous, helpful. Great breakfast, food & drinks were top-notch. Easy on/off freeway. Very pleasant experience.
Disliked: No
Verified Hotel Guest Fri, 14 September 2018
Liked: The room was clean including a microwave and a fridge. Ice machine in the hall. A pool looks good, but I couldn't use it. Breakfast was served from 6 am, it was good. I liked hot meals. My kids were happy with meals too. And Kind staffs.
Disliked: Last Sat., it was chilly. And I turned on heater, but it was smelly. Maybe it's not used for a long time. Without heating, it was not bad. Nothing else.
Clairejd Sun, 9 September 2018
Enjoyable stay
Liked: Nice comfy bed, good breakfast, clean, quiet
Disliked: I was charged for two rooms. One ended up falling off but that money was withheld from my checking account until the charge fell off.
Jourdan Mon, 9 July 2018
Good
Steve Mon, 11 June 2018
Exceptional
Cynthia Fri, 1 June 2018
Good
Diane Tue, 8 May 2018
This hotel lacks Quality customer...
Liked: The rooms were clean and the bacon at the Breakfast buffet was good.
Disliked: The staff at the front desk was under trained and there was no Manager on duty. They gave us a room with one bed and when we showed them our printout showing we had a made the reservation for 2 beds, they informed us that they could only give us a rollaway and not a room with 2 beds and that the reservations were "pre-keyed" and they were not allowed to change them. They then charged me for the rollaway!! Not a hotel I will EVER return to or Recommend. They blamed the error on Booking.com and would not fix. I was traveling with a friend - not my husband - two beds is what we needed and wanted.
