Great stay overall.

Liked: Friendliness.

Gorgeous room, clean and super comfortable bed. View of downtown Cleveland. Quiet and cozy. Loved it.

Liked: Loved the room - honestly, did not want to leave.
Disliked: Nothing.

Nice.

Liked: Clean and good breakfast.
Disliked: Did not feel safe with the lobby unattended - anyone can come in off the street and get in the elevator.

Hotel was clean; staff was very friendly and helpful.

Liked: Very friendly and helpful staff.
Disliked: Water.

Liked: Nicest hotel I've ever stayed in. Albeit I normally go for the cheapest hotel possible but the rooms here were huge and clean.

I would definitely recommend it to friends for a different place to stay. Friendly staff all around! Rooms need some warming up and a little more updated style mixed with the old building. No art work on walls? Not much spent from the hotel chain to make it a bit nicer and give it an easy WOW factor. There's amazing potential that the old bank already brings, but you don't take advantage of it! Rustic, industrial decor/lighting, historical Cleveland pics, and colors would be perfect!

Liked: The high celings and wood floors gave it a fun and spacious feel! Room seemed a little cold with lack of decorations to warm it up.
Disliked: The king mattress comfort layers are shot. You sink right to the coils. I was excited to get that lofty hotel mattress feel for the price we paid. That was disappointing. I also thought it might have a jet tub or something unique to reflect the higher price.

Room was beautiful and the happy hour and breakfast provided were fantastic. Valet guys were great and the hotel was in a great location. Definitely coming back to the same place next time!

Liked: Spacious room; comfortable bed; courteous staff; hot breakfast; location, location, location. Perfect in every way. We will definitely be back.

Great experience. Close to everything downtown.

Liked: Large rooms; very comfortable.
Disliked: No real negatives.