Exceptional

Nice property. Short on housekeeping...

Disliked: We were traveling with small kids and after an 8 hour drive to Virginia Beach we could not get into our hotel rooms until after 9 PM due to shortages with housekeeping. I understand this is beyond the control of the manager, but it created problems for us that night and the next day for our children because they did not get the regular sleep schedule. I contacted the hotel about a 30% discount for this inconvenience and have not heard anything. Very disappointing.

Passable

Disliked: Their solution to COVID is a bag breakfast instead of a buffet and we were not informed before arrival. The power also went out for 12 hours

Very poor

Liked: BEDS
Disliked: NOISE NOISE AND MORE NOISE ALL NIGHT......

Good

Liked: I like how the staff made sure social distancing was taken place in the pool area no more than 6 ppl at one time

Overall great stay!

Liked: The staff are friendly, great rooms, we stayed for 5 nights. Pool was open and we loved the breakfast bags!
Disliked: The elevator smelled like dirty fish for days

Pleasant

Liked: Location, view
Disliked: floors to the room where not clean There were crumbs around the bed

Very good

Liked: The bed and pillows were so comfortable! Like a marshmellowy cloud!
Disliked: It wasn't that big of a hassle, but we had to take our used towels to the front desk to get fresh ones.

Superb