Holiday Inn Express Charlotte West - Gastonia By IHG Guest Reviews
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Write a review
Williams Tue, 17 June 2025
Superb
Elizabeth Mon, 16 June 2025
Best of the bunch in...
Liked: I didn’t have the breakfast the front desk. People were very good Sandra and another gentleman during the day.
Disliked: The treadmill didn’t work very well. The rooms were a little star, but had water and we were very comfortable. The first room I had hadn’t been cleaned properly so I got another room.
Katie Tue, 10 June 2025
Best check-in host and breakfast
Liked: The host upfront was so welcoming and friendly along with the guy cleaning up around breakfast and asking if we needed help with anything. Best breakfast I have seen and staff made it a great stay
Amanda Mon, 9 June 2025
Nice hotel, friendly staff but...
Liked: Great value. Pool was nice. Kids loved playing NC or hole. Breakfast staff was amazing. She even came around and gave the kids a toy
Disliked: Location. Felt unsafe. Several cars broken into over night. Woke up with multiple cops on property.
Michael Tue, 3 June 2025
Served the purpose
Liked: Location, breakfast, personnel, indoor pool, size of room, extra ottomans
Disliked: No grab bars around toilet, low shower pressure, too soft mattress, uncomfortable chair with foot rest, darkening window blind broke
Taushai Mon, 2 June 2025
Exceptional
Becki Sun, 18 May 2025
Amazing hotel and great price...
Liked: Extremely clean and nice staff allowed us to check in early at no additional cost
Marjorie Wed, 7 May 2025
Exceptional
Wendy Mon, 5 May 2025
Wonderful experience
Liked: The indoor heated pool area was my favorite!
Disliked: Needed more towels for swimming.
Shelia Fri, 25 April 2025
Will definitely be back
Liked: The staff was amazing!! They made you feel like you were family. The motel was very clean and smelled clean all the time. The Manager was just precious. Loved our stay