Liked: Friendly staff; clean; great breakfast.

Never again.

Disliked: Staff was preoccupied with houskeeping tasks while I was trying to check in and check out. Room lacked a microwave. Price was WAY out of line.

Love the Holiday Inn Express in Charleston. It was close and didn't have to move my vehicle for anything. I go there for Basketball State tournaments. We'll stay there again, just hated that my vehicle was hit in the parking lot.

Liked: Very clean and close to the Charleston Civil Center
Disliked: My truck got hit in the parking lot and the person didn't leave their name,number or address they just drove off.

Awesome

Liked: The bed and service i been to alot of hotels before but this bed was the best I ever slept in will definitely be back

Exceptional

Liked: Clean, comfortable room with all the amenities. Downtown location very convenient to I-64. Staff friendly and professional. Great breakfast choices.
Disliked: Not a thing.

Liked: Very quiet and restful. Staff were friendly and helpful.
Disliked: Could not find a way to close drapes over center sheers.

Superb

Comfortable and clean

Liked: N/A
Disliked: Speedy checkout and cleanliness

Liked: The rooms were very nice.
Disliked: The public areas need to be cleaned. The floors in the main lobby and all the hallway carpets need to be cleaned and kept cleaned.

Very good

Pleasant

Exceptional