Holiday Inn Express Cape Canaveral by IHG

Great location literally port is...

Liked: Location, clean, quiet, and comfortable
Disliked: A tad bit of expensive

Love location just check room

Liked: Love the location right by the cruise terminal!!
Disliked: For the amount of money, I shouldn't have to sleep in a hot room with no AC( Rm 120 )than move to Rm 236 which wasn't clean trash everywhere so a hot room over unclean room it was Jose who work the night took about 10 minutes to come to the desk my husband had to go to rm 236 to call the front desk to get him to answer the phone I have another booking soon but may cancel this left me with a bad experience

Thank you Holiday Inn Express

Liked: Location, the pool. The staff were amazing. Roseann went above and beyond our expectations. Also Tim the maintenance man was very nice and helpful.

Exceptional

Exceptional

Exceptional

Pleasant

Liked: Comfortable, mostly clean
Disliked: Staff was unhelpful and not very congenial.

Night before Cruise

Liked: Quite close to the departure terminal to cruise ship by taxi or shuttle which one could book easily.
Disliked: We were at breakfast. An older gentleman staff approached our table to clear crumbs. We weren't done eating. No " hi", no "goodmorning " and no smile. We said thank you but no response. It was unnecessary to clear our table; we were still eating! It wasn't messy- 1 adult and 1 teenager. It felt intrusive and unnecessary. We had only been there about 20mins so I hope it wasn't a tactic to get us out. There were other free spaces too. Otherwise a confortabke stay!

Upon check in they add...

Liked: Location
Disliked: It was fine no complaints