Holiday Inn Express Canterbury

Exceptional

Disappointing

Liked: The staff and the location
Disliked: No air conditioning in the rooms and the temperature was boiling. The shower didn’t drain and created a pool of dirty water (room 210)There weren’t many dietary options to select from.

A great and the staff...

Liked: Bed was excellent. Very comfortable. No air con and it was very hot, but they had provided a fan which was ideal and neededBreakfast was fine. People aren’t great in the morning so fine reflects other paying guests
Disliked: Car park fee

It was good value for...

Liked: Bedroom was clean and modern
Disliked: Bathroom was very dated and was too warm without being to open window by more than a little

A very basic hotel

Liked: quiet good location, if you have a car.mostly clean.plenty of parking but at a cost
Disliked: Check in was not smooth. Key didn’t work for first room. Was given a different key, and another guest was assigned the same room.Breakfast was boring. No cheese or boiled eggs.Walls were thin. We could hear the neighbors.Gas station next door has very high prices.

Good

Pleasant

Very good

Liked: Clean and tidy, very easy to access and value for money. The staff in the kitchen/breakfast area were amazing
Disliked: No lift so make sure to contact the property before booking if there are accessibility issues

Exceptional