Holiday Inn Express Canandaigua By IHG Guest Reviews
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Kim, Virgil , visiting CMAC
Liked: Very clean.
Daniel, New Hartford, NY, visiting CMAC
Close to CMAC; it was really nice; definitely do it again.
Liked: Great. Free breakfast; friendly people; comfortable bed; nice bathroom.
Matthew, Elmira, visiting CMAC
The hotel room was a lot better then the two queen bed regular room we expected - it was a king with a pull out couch with two huge ass TVs - definitely a little more in price and couldn't use my priority points, but well worth it and so close to the CMAC. Well worth it!
Anonymous Tue, 3 June 2025
Our stay was satisfactory and...
Liked: Clean, friendly and helpful staff, located close to stores,restaurants and downtown area. Also close to lake.
Disliked: The day before our arrival, pool was closed for maintenance so didn’t pack for swimming. Breakfast area was good first morning. By the second morning, there was no coffee creamer, no sweet rolls, juice was mostly water. Pancake machine was out of order the whole time. Completely understand the “smoke free” environment but there could be a bench for smokers to sit outside.
Alyona Sun, 1 June 2025
Exceptional
Gottfried Sat, 31 May 2025
Quiet hotel with good service
Liked: Quiet room and very good service
Disliked: Bathroom is getting a bit dated.
Isabel Wed, 28 May 2025
Exceptional
Anonymous Wed, 28 May 2025
All together it was a...
Liked: It was convenient to the venue we were attending.
Disliked: The bathroom door didn’t close. The breakfast in the morning wasn’t stocked very well. They had no butter or cream cheese for the bagels. They ran out of pancake batter. The sausage was super dried out.
Susan Sat, 24 May 2025
Very good
Anonymous Sat, 24 May 2025
Exceptional
Anonymous Sat, 24 May 2025
Great hotel. Will visit again
Liked: Location was great. Very clean and quiet
Bulas Sat, 24 May 2025
Passable
Liked: Location
Disliked: Dirty
Belinda Thu, 22 May 2025
Deciding whether booking.com is still...
Liked: My husband and my card were both charged for the full stay as a mistake and it has been almost a week and our card has not been refunded the $500+. This affected our trip considerably. Although the front desk staff was very considerate and remorseful - we still have yet to see our refund reflect in our account.
Disliked: We liked the property.