Superb

Superb

good

Disliked: covid safety

Exceptional

Superb

Superb

Liked: Comfortable bed, good wifi and TV, excellent staff, good breakfast
Disliked: When the wind blew the window frame in room 305 whistled,car park a little small

Exceptional

Great staff, easy to find,...

Liked: Size of room, bed, bathroom all excellent and like that you have to have a key card to access the lift to the floors, staff very friendly and helpful
Disliked: Plastic cutlery, big disappointment as purchased a meal and asked for cutlery as cutting steak for valentines meal and despite my request and that bought down the cutlery and food tray from the evening before I was told it wasn't possible/allowed, which did ruin our lovely evening meal.

Exceptional

Liked: Everything was clean with plenty of hand sanitizer. Upon heading to our rooms staff were already cleaning down the areas where we?d touched surfaces. Overall I felt safe in the knowledge that they had our health and well-being taken care of, we will definitely stay again in the future.