Holiday Inn Express Boca Raton - West By IHG

I booked the room MONTHS in advance. To then have room changed because of over booking. At checkout, I was not given a receipt to find out I was charged $20 for something. Didn't know until my credit card company notified me. Nice place to stay if you are getting up early.

Liked: The location is convenient to Sunset Cove Amphitheater.
Disliked: Staff is attentive, but from 9-10am, they knocked on my door 3 times when checkout is at 11.

Overall the hotel was good. We only needed a place to stay for the night following a concert that was close to the venue and reasonably priced. The only complaint was the mattress on bed was worn.

Liked: Room was clean; good water pressure in shower; good complimentary breakfast; friendly staff; room had balcony.
Disliked: The bed was a bit uncomfortable due to worn out mattress.

The location is fine, however...

Liked: Staff were friendly
Disliked: There were roaches in the room and the bathtub needed to be resurfaced. A lot of the enamel or coating had peeled off the bottom, exposing the iron underneath

Very disappointing

Liked: Nothing
Disliked: Dirty and rundown. Lobby was misleading because that section looked decent but as we walked to our room it became outdated. Elevator was old and dirty, carpet in hallway worn and dirty, mold in the bathroom, hard to say if the tub was stained or dirty, sheets looked dirty. Poor experience.

Poor

Great value hotel in excellent...

Liked: This was a well priced hotel in a great location and the free breakfast was really appreciated. The cleaners did an excellent job of keeping my room clean.
Disliked: The hotel is a little tired looking and the hall carpet needed vacuuming.

We're coming back

Liked: Breakfast was good - Location right next to upscale mall is a real bonus.

Great

Liked: Clean
Disliked: Food smell in the elevator

Good

Slay

Liked: Close to call of duty major 3
Disliked: None of the players from call of duty major 3 were there

Very good

Liked: Great
Disliked: Had to change rooms due to steps going good to original al room