Holiday Inn Express Birmingham-Snow Hill Guest Reviews
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Lorraine P, Milton Keynes, visiting Utilita Arena Birmingham
Stayed here for one night with my daughter. Very nice, clean hotel.
Liked: The room.
Disliked: Nothing.
Jade Thu, 14 August 2025
Bad
Sinclair Wed, 13 August 2025
Would defintely use again, great...
Liked: Location and discounted parking
Disliked: Signage outside so drove past first time and missed it
Anonymous Wed, 13 August 2025
Very good
Viralkumar Wed, 13 August 2025
Passable
Emma Tue, 12 August 2025
Nice stay
Liked: I liked it
Disliked: Nothing
Karwan Tue, 12 August 2025
I do not recommend wasting...
Liked: Being in the city center.
Disliked: car parkair conditioner not working awful breakfast
Jade Tue, 12 August 2025
Ok
Liked: Staff were helpful in moving us.
Disliked: The first room we were put in had a smell of urine and it wasn’t clean. Dried Urine on the floor at the base of the toilet and dirt in the sink. Room had not been cleaned at all.
Erica Tue, 12 August 2025
The breakfast location brilliant I...
Liked: Because it’s near the train station and shops park
Disliked: The people next door to me was making loud noises
Matt Tue, 12 August 2025
Value, quality, cleanliness, accessability.. all...
Liked: The room.was perfect....'roomy' not small. Bathroom was imaculate.. shower very spacious.. much like a new build! Tv large. Even though i live 5 minutes from Birmingham centre and stayed at hotel for a gig that night i really would concider just staying at this hotel purley just for a fun rum trip again.. thanks!
Disliked: The only negative was one of the lifts didnt stop at out floor.. 6. But the were two others to chose from.No negative really.Had to skip breakfast that i paid for as were sleeping off the previous nights entertainment... its a shame.But my fault.
Anonymous Tue, 12 August 2025
It was ok
Liked: The location was perfect very close to the shops. We felt safe whilst there.
Disliked: Parking - the staff were not able to help us with the arrangements with the car park. At booking and all the confirmations we were led to believe that the hotel was in collaboration with B4 parking. When we checked in the hotel staff said the hotel has nothing to do with them apart from they will give us 55% discount. We had issues with paying as the machine didn't recognise our number plate and the hotel staff were not able to help us at all.Also the cups in the room!!! I was not impressed that the toilet brush and all the cleaning materials were all stored in the same bucket that cleaned the cups. I thought the cups were taken away to the kitchen and washed and replaced until I saw the cleaner washed the cups in the bathroom. Very very unhygienic and a nasty practice. I will never use cups in rooms again!!!