Holiday Inn Express Birmingham - Snow Hill an IHG Hotel Guest Reviews
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Write a review
Lorraine P, Milton Keynes, visiting Utilita Arena Birmingham Thu, 27 April 2017
Stayed here for one night with my daughter. Very nice, clean hotel.
Liked: The room.
Disliked: Nothing.
Hsuan Fri, 29 September 2023
Would recommend.
Liked: Location wise is good. Close to the city centre. Breakfast was good, had various choose. Room was clean and had space. Our shower tap was broken, however, the staff gave us another room to shower which was really nice.
Disliked: NA
Susan Fri, 29 September 2023
Not so good
Liked: The location was ok
Disliked: The room smell like damp, the door chain at the top was broken, find a dead spider in the towel, no hot chocolate drink opinion, the orange juice at breakfast was water not juice, and the breakfast where cold.
Lindsay Thu, 28 September 2023
Good value for money ,...
Liked: Good breakfast - liked the tea and coffee on tapComfy bed
Disliked: The constant breaking down of the card key - we had to have it changed twice in 3 days Only 1 bedside light for 2 people and that didn’t work - asked for it to be sorted but it wasn’t Only 2 out of 3 lifts working so long queues at busy times No drawers to put any clothes
Diane Thu, 28 September 2023
Would we stay again? Yes...
Liked: Location for the city centre was great. Our room was what we expected for a city stay, comfortable and clean. Breakfast on the first two days was great no problems. On the Saturday breakfast was not good, we were told that there were staff failures on the day, we were met with tables full of empty plates and the breakfast provision literally ran out, many breakfast items we had to stand and wait for. Sunday there were some improvements but still many shortages.
Disliked: The only thing that spoiled our weekend was the breakfast issue on the saturday/sunday, When checking in, reception told us it would be busy on sat/sunday and we had to book a dining slot,that was fine, because that inferred they were preparing for it being busy, but on the days unfortunately no one was prepared. Its the first place i've stayed where they ran out of orange juice at breakfast.
Lockwood Thu, 28 September 2023
Pleasant
Krystyn Thu, 28 September 2023
Happy
Liked: Very gd
Disliked: Waiting for the lefts as only two we working
Taisha Thu, 28 September 2023
Good stay at a good...
Liked: The location the food the room
Mell Thu, 28 September 2023
Ballet
Liked: Location and excellent breakfast. Comfortable bed.
Disliked: No parking but car park is close by
Kerry Thu, 28 September 2023
Very good
Tauqeer Wed, 27 September 2023
Exceptional
Liked: Excellent place to live & very friendly staff