Holiday Inn Express Birmingham-Snow Hill Guest Reviews
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Lorraine P, Milton Keynes, visiting Utilita Arena Birmingham
Stayed here for one night with my daughter. Very nice, clean hotel.
Liked: The room.
Disliked: Nothing.
Anonymous Sun, 13 July 2025
Very good
Doug Sun, 13 July 2025
Very poor
Sadie Sun, 13 July 2025
Disappointing
Georgina Sun, 13 July 2025
Very good
Liked: Everything was ok
Disliked: Issue with aircon
Julie Sun, 13 July 2025
Great value for money
Liked: Clean, fresh, gd size room.
Disliked: Maybe bit more choice of fruit for brekkie
Mezey Sat, 12 July 2025
Ok
Liked: Location
Disliked: Unclear parking instructionsBedroom door didn’t lock so had to change room Air con brokenAverage breakfast but ok for price
Steve Sat, 12 July 2025
Hotel was fine, fine wasnt
Liked: Breakfast was OK I have had better from the same chain elsewhere, location good for New Street shopping
Disliked: Parking charges and clean air charge, not fully explained on the booking site I cocked up, paid for two days clean air apparanly each part of a day is charged as a full day should have paid for three, no warning 60 quid fine so all in all over 100quid to park for two nights. Cheaper at an airport so we will not be booking Brum city centre again.
Gary Sat, 12 July 2025
Passable
Liked: Location was good and the staff were helpful
Disliked: The air conditioning wasn't working which we were In formed about in advance so I am not complaining about that BUT having the TV set to a maximum level of 15 percent and giving us a noisy fan was a joke.Even without the fan on you could barely hear the TV and with it on was just pointless even trying to watch the TV.After a long day out in the sun we just wanted a quiet couple of evenings watching the TV and this couldn't happen.Having spent all day with my partner the last thing i needed was no TV and to have to talk even more.Not impressed at all and enough to put me.off returning to this hotel.
Simon Sat, 12 July 2025
Good stay, overall
Liked: Had to change the room as there was no A/C, second room was ok.However the bed was normal and on the small side, no power shower as advised when booking was done.
Disliked: Bed size
Meymunah Sat, 12 July 2025
Clean, extortionate and not much...
Liked: The property was good and clean, they had extra things like toothpaste and shaving foam etc if we forgot to bring it. The air con worked great.
Disliked: The location isn’t great, Ubers couldn’t find us, staff seemed miserable and we had to wait longer to check in to our room because there was none available. Breakfast wasn’t too great either as no vegan options.. the price we paid to just sleep here was ABSOLOUTELY extortionate & believe I got ripped off. £169 is a lot for a night at holiday inn. Also nowhere to park so better to use public transport